ORDER
- Order cancellation
- Cancellation is possible if the goods have not yet been shipped. Please contact us using the contact form.
- Ordering products not listed in the online store
- You can also order products that are not listed in the online store. Please contact us using the contact form.
- Products out of stock
- If you would like to be notified when out-of-stock items are restocked, please register your e-mail address using the “Restock notification” button. If you are in a hurry or would like to know a delivery date, please contact us using the contact form.
PAYPENT
- Store payment
- Payment methods accepted: Cash, CB, Credit card (VISA / MasterCard)
- Online store payment
- Payment methods accepted: CB, Credit card ( VISA / MasterCard / American Express) and Apple Pay
DELIVERY
Please visit this page.
RETURN,REFUND & EXCHANGE
Please visit this page.
REPAIR
- Knife repair
- Most chips can be repaired by resharpening the knife blade.
We offer a sharpening service in our physical store.
Blades can be chipped by cutting hard foods such as bones, cores or frozen foods, but also by falling, being mishandled or hitting a hard cutting board. It is therefore important to handle them with care.
We also accept repairs on knives purchased in other stores.
Please note that for some blades, we accept no responsibility for damage occurring during the sharpening process.
- Repair of kitchen utensils purchased from KAMA-ASA
- Whether or not a repair is possible depends on the product and its condition. Repair costs also vary depending on the product and its condition. So please contact us using the contact form.
REQUEST A RECEIPT
Once the transaction has been completed, you will receive an email notification that payment has been made. If you require a separate invoice, please contact us using the contact form.